Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") are a legal agreement between you and Innie (the "Company," "we," or "us"), governing your use of the Innie mobile application and related services ("Innie" or the "Service"). By downloading, accessing, or using Innie, you confirm that you have read and agree to these Terms, as well as our Privacy Policy (incorporated here by reference). If you do not agree, please do not use the app. Using Innie signifies your acceptance of these Terms.

2. Eligibility (Age Requirement)

You must be 13 years of age or older to use Innie. Innie is not intended for children under 13, and we do not knowingly allow such individuals to use the Service or collect their data, in compliance with laws like COPPA (Children's Online Privacy Protection Act). By creating an account or using Innie, you affirm that you are at least 13 years old. If you are between 13 and the age of majority in your jurisdiction, you should use Innie only with the permission and supervision of a parent or legal guardian. The Service is not for children under 13.

3. User Accounts and Registration

To use certain features of Innie (such as cloud backup of your journal entries or syncing across devices), you need to create a user account. When registering, you must provide accurate and current information, including your name and email address. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please choose a strong password and do not share it. If you believe your account has been compromised, notify us immediately. You agree that the information you provide is truthful, and you will update it if it changes.

Account Deletion: You may delete your Innie account at any time through the app's settings or by contacting support. We have made it easy to delete your account from within the app in compliance with Apple's requirements. Deleting your account will remove or anonymize your personal data and journal entries from our active systems (subject to data retention rules in our Privacy Policy). We reserve the right to suspend or terminate your account (and delete or disable your content) if you violate these Terms or use the Service inappropriately.

4. Allowed Uses of Innie

We grant you a personal, limited, revocable, non-exclusive, non-transferable license to use Innie for your own personal journaling and reflection purposes. This means you agree to use the app only for lawful, personal, non-commercial uses. You also agree not to misuse the Service. Specifically, you shall not:

• Reverse-engineer, copy, or modify the app or any portion of our Service except as allowed by law.
• Attempt to interfere with the normal operation of Innie or access our systems without authorization.
• Use Innie to engage in any illegal activities or to upload any content that violates laws or regulations (e.g. infringing intellectual property, engaging in hate speech, harassment, fraud, etc.).
• Use bots, scripts, or automated methods to access or use the Service in ways not intended.
• Impersonate any person or entity or misrepresent your identity on the Service.

Violation of any of the above may result in immediate termination of your account and use of the Service.

5. User-Generated Content and Conduct

Private Journal Entries: Innie allows you to create journal entries, responses to prompts, voice recordings, and other content ("User Content"). By default, your journal entries and responses are private – they are only visible to you when you are logged into your account, unless you choose to share them. We do not share your personal journal content with other users or the public without your consent, and your entries are treated as confidential by us. You retain ownership of any original content you create on Innie (you own your journal entries).

License to Innie: In order for us to provide and improve the Service, you grant us a license to use your User Content strictly for operating and enhancing Innie. This means you give us a non-exclusive, worldwide, royalty-free right to store, back up, reproduce, modify (e.g. for technical format), and process your content. For example, our systems may analyze your entries to generate personalized insights, to provide search functionality, or to train and improve our prompts or AI models. This license is only for the purposes of providing you the Service, improving our services (analytics, AI features, etc.), and as otherwise described in our Privacy Policy. We will not sell or disclose your personal journal entries in identifiable form to third parties without your permission (except as required by law or as part of a business transfer, see Privacy Policy). If you choose to explicitly share content (for example, by publishing an entry or sharing to another platform), then you grant us the right to display and distribute that specific content to the audience you select.

Prohibited Content: You are solely responsible for any content you create or submit on Innie and the consequences of storing or sharing it. You agree not to use Innie to create, store, or share content that: (a) is illegal (e.g. involves child exploitation, violence, or incitement to violence); (b) is defamatory, obscene, or pornographic (except personal content that is allowed by law and kept private); (c) infringes on others' intellectual property or privacy rights; (d) contains viruses, malware, or harmful code; or (e) violates any applicable law or regulation. While your journal is private, if you use any sharing features now or in the future, do not post anything that is offensive, harassing, or could harm others. We reserve the right to remove or disable any content that we deem violates these Terms or that is objectionable, and to cooperate with law enforcement as needed.

Content Monitoring: Because Innie is primarily a private journaling app, we do not pre-screen your private entries. However, we have systems and safeguards in place to filter objectionable content if it is ever shared publicly, and users (if social features are introduced) will have ways to report offensive content. If you believe another user is misusing the Service or posting prohibited content (in any social feature we introduce), please report it to us. We will respond to such reports and may remove content or terminate accounts for violations.

6. Privacy and Data Usage

Your privacy is very important to us. By using Innie, you agree that we can collect and use your information as described in our Privacy Policy below. This includes using analytics, cloud storage, and AI techniques on your data to provide and improve the Service. We handle your data in accordance with applicable laws and Apple's guidelines, which require apps to clearly disclose data collection, usage, sharing, and protection practices. We encourage you to read the Privacy Policy carefully to understand how we manage your information. If you have any questions about how we use data, you can contact us at any time (see Contact section).

7. Intellectual Property Rights

All rights, title, and interest in and to the Innie app, the software, code, design, logos, trademarks, and any content provided by us (such as the prompt questions or pre-written materials) are owned by the Company or our licensors. These are protected by copyright, trademark, and other intellectual property laws. We are granting you a limited license to use our app; we are not selling these rights to you. You may not use our name, logos, or any of our content outside the app without our prior written permission. Any feedback or suggestions you provide to us about Innie can be used by us freely to improve our services, and you grant us a free, perpetual license to use any such feedback.

8. Disclaimer of Warranties

Innie is provided on an "as is" and "as available" basis. While we strive to provide a great journaling experience, we do not guarantee that the app will be error-free, uninterrupted, or will meet all of your expectations. To the fullest extent permitted by law, the Company disclaims all warranties of any kind (express or implied), including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Use Innie at your own risk. For example, any suggestions or reflections provided by Innie (including any AI-generated insights) are for informational purposes only; you should not treat them as professional advice (such as medical, legal, or psychological advice). Always use your own judgment and, if needed, consult a professional. We do not warrant that using Innie will achieve any specific results or personal outcomes.

9. Limitation of Liability

To the maximum extent allowed by law, in no event will the Company (or its officers, directors, employees, or partners) be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) Innie. This includes, for example, damages for lost data, lost profits, personal injury, or emotional distress. We are not liable for any content you create or any third-party content or links on the Service. Our total liability to you for any claims arising from the Service is limited to the amount you paid us (if any) for the use of Innie in the past 12 months, or $50 USD, whichever is greater. Some jurisdictions do not allow certain liability limitations, so some of these limits may not apply to you. In any case, our liability is limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to indemnify and hold harmless the Company and its affiliates, officers, agents, and employees, from any loss, liability, claim, or demand (including reasonable attorney's fees) arising out of your use of Innie or your breach of these Terms. This means if a third party brings a claim against us related to something you did (for example, you shared content you didn't have rights to, or you misused the app in a way that caused harm), you will be responsible for the costs and damages.

11. Modifications to the Service and Terms

We are always improving Innie and may update the app with new features or remove features at our discretion. We reserve the right to modify or discontinue the Service (or any part of it), temporarily or permanently, with or without notice. We may also update these Terms from time to time. If we make material changes, we will notify you either within the app, via email, or by updating the "Last Updated" date at the top. Your continued use of Innie after changes indicates your acceptance of the new Terms. If you do not agree to changes, you should stop using the app and, if applicable, delete your account.

12. Governing Law and Dispute Resolution

These Terms and your use of Innie are governed by the laws of Delaware in the United States of America, without regard to its conflict of law principles. If you reside outside of our home jurisdiction, there may be mandatory consumer protection laws that give you certain rights. We do not seek to limit those rights. In the event of any dispute or claim arising out of these Terms or your use of the Service, we encourage you to contact us first to seek an informal resolution. If we cannot resolve the issue amicably, any legal action shall be brought in the courts of Delaware, and you consent to the personal jurisdiction of those courts.

(If you are a California resident: You and the Company waive the right to a trial by jury and agree that any dispute will be resolved by a judge; you also waive any right to participate in a class action against us.) – This clause may be adjusted based on jurisdiction and is provided as an example.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions. The remaining sections of the Terms will remain in full force.

14. Contact Information

If you have questions about these Terms or need to contact us for any reason, please reach out to us at: support@ora.ai. We value our users and will do our best to address your concerns.